Frequently Asked Questions

This Agreement was last modified on 18th february 2021

FAQ Second Version

What Shipping Methods Are Available?

Standard Delivery – 4.99$
  • UK and USA:
    Estimated Delivery Date: Between 15 – 20 Days
  • Rest Of The World:
    Estimated Delivery Date: Between 20 – 30 Days
Tracked Delivery – 7.99$
  • UK and USA:
    Estimated Delivery Date: Between 10 – 15 Days
  • Rest Of The World:
    Estimated Delivery Date: Between 17 – 25 Days
Fast And Secure Delivery – 49.99$
  • UK and USA:
    Estimated Delivery Date: 7 Days
  • Rest Of The World:
    Estimated Delivery Date: 10 Days

How Long Will it Take To Get My Package?

It takes 1-3 business days for processing, 7-10 business days to receive your product (domestic), and International shipping takes a minimum of 15 business days. The processing times are standard for all orders, even expedited shipping. To find your order status, you can track your package here.

How Do I Track My Order?

Open the email account you used to place your order. Search for a shipping confirmation email from the Woknives. If you have multiple orders or shipments, find the email for the one you want to track. Follow the instructions in the email to track your shipment using the tracking number.

How Do I Place an Order?

ORDERING ONLINE IS EASY!!

STEP ONE: Browse at Your Leisure

  • On the main list of products, click a product to see additional information about the item.
  • On any other page, use the “Back to shop” button at the top left to get back to the main page.

STEP TWO: Add to Cart

  • Select the products or packages you wish to order, and click the “Add to Cart” button for each product. You can also choose to add more than one of each item using the box next to the “Add to Card” button.
  • Move your mouse to the “Shopping Bag” button at the top righty of the page (showing your current order total) to display the quantities of the items you have placed in your shopping bag and the total cost of your order.
  • If you wish to remove an item in your current order, simply go to your bag and select the “Remove item” link near the product name represented by the symbol ‘X‘. The item will be removed from your shopping bag.

STEP THREE: Make Payment

  • When you’ve completed shopping, click the “Proceed to Checkout” button in your shopping bag list, using the button at the top right of any page.
  • On Checkout page provide requested information for address, shipping and payment method.

What Payment Methods Are Accepted?

  • Credit and debit cards (VisaMastercardAmerican ExpressDiscover.
  • PAYPAL.

Do I Need an Account to Place an Order?

Nope! You are welcome to place an order without having to create a user account. No sign-up or login is required to order.

How Can I Cancel Or Change My Order?

Contact Our customer service. provide them with your order number and tell them you want to cancel it. They may be able to cancel immediately.

How Can I Return a Product?

Only Contact Us Here